Dropbox Integration: can't authenticate integration

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    Asked on April 15, 2019 at 01:18 PM

    The dropbox integration appears to be getting caught in a redirect loop and causing the browser to error out.

    Cleared cookies and ran scans just to be sure. All is well.

    Can you look into this on your end and see if it's an issue here?


  • Profile Image
    Answered on April 15, 2019 at 02:37 PM

    I have tested a cloned version of your form and replicated the issue at my end.

    I have escalated this issue to our back-end team for further investigation.

    They will contact you via this thread once updates are available.

  • Profile Image
    Answered on April 24, 2019 at 08:47 AM

    Hello NewsletterPro,

    We have already checked and fixed the issue which assigned by support team.

    After the problem was solved, we sent several test submissions. DropBox integration is now working properly.

    Please re-integrate with Dropbox and test with test submissions.

    Please keep us informed of your progress.

    Hope this helps you.