What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    does monthly start the day you pay and does it go for 30 days total...since its the 13th do i get till the 13th of next month or only till the end of

    Asked by thisisyh on February 13, 2013 at 03:58 PM

    i want to know if i pay today for premium if my submissions go for 30 days total or only till the end of the month...do i have to wait till the 1st so i get a full month of submissions..since its the 13th today.. or do i get 30 days service total? thanks...please reply

  • Profile Image
    JotForm Support

    Answered by Welvin on February 13, 2013 at 04:53 PM


    When you upgrade today, you will automatically get the submissions amount corresponding to your choosen plan. On March 1, 2013, your submissions counter will reset again. Submissions counter will reset every first day of each month.