Lightbox Embed: thank you page is not scrolling to the top after the form is submitted

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    GeckoIT
    Asked on April 15, 2019 at 02:48 PM

    There is a huge blank space below the thank you message after submittal. User only sees a blank page unless they scroll to the top. 

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    Welvin
    Answered on April 15, 2019 at 03:40 PM

    Yes, the lightbox is not setting the height to automatically adjust on the thank you page. The parent height of the form is being used. 

    I have created a ticket here and raised it to our backend team for further troubleshooting. We will notify you here once we have an update on this.

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    Welvin
    Answered on April 15, 2019 at 03:43 PM

    I just figured out that the CSS that I gave won't work. Please scratch that. I would suggest redirecting the form to an external Thank you URL instead.

    https://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page