Automatic communication with requestor and email defined on form

  • Dagmar Morin
    Asked on April 15, 2019 at 2:55 PM

    Hello, We are currently looking for a form creation application with some kind of communication automation  with the requestor and an email defined on the form.  Please find a set of requirements attached to see how your application can meet them.  

  • Girish JotForm Support
    Replied on April 15, 2019 at 3:36 PM

    The set of requirements as you have mentioned has unfortunately not registered on the support thread. From what you have mentioned, I think you an email to be sent out to the person filling up the form and this email address will be as filled up in the form.

    If this is the case, we have the autoresponder feature where you can automatically send emails to the people who have submitted your forms. When you set up the autoresponder, you can select the email address field from your form in the recipient email dropdown as shown in the screenshot below. 

    155535689708 18 2017 1503050991 Screenshot 10

    If this is not the case, please explain your requirements further.

  • Dagmar Morin
    Replied on April 16, 2019 at 4:35 PM

    how do I attach an excel document to this thread?

  • jherwin
    Replied on April 16, 2019 at 7:24 PM

    You can upload it to the dropbox or google drive and share the public link with us so we can download or view it. Also, please provide additional information about the workflow of your requirements so we can check if it's possible or not.

    We will wait for your response.

  • Dagmar Morin
    Replied on April 17, 2019 at 10:11 AM

    I have sent you a link via google sharing.  Also here Requirements.  The process flow if very simple:  the person filling out the form will identify an email address on the form for themselves and another for their boss.  Upon submission of the form, emails will be sent to these two individuals.  Form information will be saved somewhere from which an administrator will download the information and put it into an google/excel sheet.

  • BJoanna
    Replied on April 17, 2019 at 12:29 PM

    We do not have permission to view the file you shared. Please make it public. 

    You can add two email fields and Autoresponder Emails in your form and send them to the email addresses entered inside fo the email fields. 

    Setting up an Autoresponder Email

    You can also use conditional logic to send emails based on the user's answer. 

    How to Send Email Based on User's Answer

    I would suggest you to create a Free account and test our Form Builder. You can sign up here - https://www.jotform.com/signup/ 

    The following guides can help you to create a form:

    User Guide

    How to Create Your First Web Form