URL masking breaks mobile responsiveness

  • mdhokie10
    Asked on April 15, 2019 at 3:07 PM

    When I forward my websites domain (through GoDaddy) using the "forward with masking option", it breaks the mobile responsiveness of the form. 

    When I say break, what happens is that the form still appears but it is scaled to a "fit to screen" version of the form which displays the entire form on the page instead of easier to see zoomed in mobile version. 

    Looking to see if there is a known fix or workaround for this, thanks!


    Jotform Thread 1793738 Screenshot
    Page URL: https://form.jotform.com/91015839056155
  • Alan_D
    Replied on April 15, 2019 at 4:20 PM

    Can you please share your website URL to inspect? It should be an embedding issue. We are waiting for your answer.

  • mdhokie10
    Replied on April 16, 2019 at 9:41 AM

    http://www.anyhouse.us

  • Alan_D
    Replied on April 16, 2019 at 11:33 AM

    I have inspected your website. Because of forwarding, the new domain is expanding the view size of the form.
    URL masking breaks mobile responsiveness Image 10Can you please create a new HTML page embedded JotForm and forward your site to this new HTML page URL?
    Also, reaching GoDaddy Support will be more helper.