Not receiving email notifications

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    memoran
    Asked on February 13, 2013 at 04:16 PM

    We are not receiving our email notifications for all our forms.  The email address used is: jotform@academyofscuba.com

    This has happened several times, and most recently it happened about 3 weeks ago.

    Is there a reason we are continually having this problem???

  • Profile Image
    paoloumalidev
    Answered on February 13, 2013 at 04:40 PM

    The said email was on our bounce list.

    Reason(s) : 5.1.0 - Unknown address error 550-'rejected because 199.255.194.33 is in a = black list at ix.dnsbl.manitu.net\nYour e-mail service was detected by mx-h= a.web.de (NiX Spam) as spamming at\nFri, 08 Feb 2013 18:48:21 +0100. Your a= dmin should visit\nhttp://www.dnsbl.manitu.net/lookup.php?value=3D199.255.1= 94.33'

     

    Please confirm if it's working now.

    Follow these checks if it isn't receiving notifications.