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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not receiving email notifications

    Asked by memoran on February 13, 2013 at 04:16 PM

    We are not receiving our email notifications for all our forms.  The email address used is: jotform@academyofscuba.com

    This has happened several times, and most recently it happened about 3 weeks ago.

    Is there a reason we are continually having this problem???

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    JotForm Support

    Answered by paoloumalidev on February 13, 2013 at 04:40 PM

    The said email was on our bounce list.

    Reason(s) : 5.1.0 - Unknown address error 550-'rejected because 199.255.194.33 is in a = black list at ix.dnsbl.manitu.net\nYour e-mail service was detected by mx-h= a.web.de (NiX Spam) as spamming at\nFri, 08 Feb 2013 18:48:21 +0100. Your a= dmin should visit\nhttp://www.dnsbl.manitu.net/lookup.php?value=3D199.255.1= 94.33'

     

    Please confirm if it's working now.

    Follow these checks if it isn't receiving notifications.