What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can you download the collected data into an excel spreadsheet after you disable the form?

    Asked by cfdo on March 18, 2011 at 03:45 PM

    I'm planning on disabling my form, but don't want to loose the data that has been collect. Will the data be lost once I indicate that the form is disabled?

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    JotForm Support

    Answered by NeilVicente on March 18, 2011 at 04:12 PM

    By disable, do you mean delete? No, submissions get deleted along with the form. I suggest that you remove the embed code from your site's page to temporarily "disable" your form.

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    JotForm Support

    Answered by abajan on March 18, 2011 at 04:44 PM

     

    @NeilVicente Speaking under correction, couldn't the form be disabled by going to the "Setup & Embed" tab, clicking on "Preferences" and while on the "General Settings" tab, changing the status to "disabled"?