My form is showing the incorrect title when shared on Facebook as a link

  • shaney88
    Asked on April 16, 2019 at 12:16 AM

    My form is using a previous name when shared on Facebook . This is effecting my fundraiser sales . Can you help?

    Page URL: https://form.jotform.com/shaney88/autism-family-cares
  • Mike_G JotForm Support
    Replied on April 16, 2019 at 2:04 AM

    I tried posting the Custom URL of your form that you shared to my Facebook account and I was able to reproduce the issue you described.

    1555394112t01 51 35 Screenshot 10

    It is possible that you have posted the same URL before on Facebook and the issue is that Facebook is not scraping the old meta description.

    This can be fixed by using the Facebook Debugger Tool — https://developers.facebook.com/tools/debug/sharing/

    I have used the tool for your form and it should now show the correct form title when you publish it on Facebook.

    Please note that when using the tool, you need to be logged into a Facebook account.

    1555394637t02 02 Screenshot 21

    I hope this helps. If you have other questions or concerns, please do not hesitate to let us know.