How do I get rid of your marketing

  • Profile Image
    Bryan_William
    Asked on April 16, 2019 at 12:22 AM

    I paid for the premium to have a non marketing form.  I want my money back if this is not possible!

  • Profile Image
    Nik_C
    Answered on April 16, 2019 at 01:48 AM

    If you meant to remove the JotForm branding, please go to https://www.jotform.com/myaccount/settings and uncheck it at the bottom of the page:

    1555393678Screen Shot 2019-04-16 at 7.47

    Let us know if you have any further questions.

    Thank you!

  • Profile Image
    Bryan_William
    Answered on April 16, 2019 at 11:31 AM

    Does that include the pdf?

  • Profile Image
    Nik_C
    Answered on April 16, 2019 at 12:59 PM

    Yes, but it might happen that you will have to remove manually from the existing PDF(s):

    Let us know if you have any further questions.

    Thank you!