Unable to import the submission data in the Import App

  • krashidnagi
    Asked on April 16, 2019 at 6:34 AM

    Import Jotform App is giving me an error msg when i try to upload, also its not showing all the fields i need to add.

    Page URL: https://form.jotform.me/91052371937458
  • diana
    Replied on April 16, 2019 at 9:31 AM

    I have checked your form and cloned on my end in order to investigate the issue. However, I was not able to replicate the issue.

    Could you provide us with the screenshots of the issue and the error message for further investigation?


  • krashidnagi
    Replied on April 18, 2019 at 12:40 AM

    I am still having the same issue.

    1555562431jotform1 Screenshot 10


    1555562366jotform Screenshot 21

  • Nik_C
    Replied on April 18, 2019 at 4:03 AM

    I wasn't able to replicate this issue on import app: 

    15555745082019 04 18 10 00 13 Screenshot 10

    Did you modify or alter the excel you're trying to import?

    Are you still able to replicate this problem?

  • krashidnagi
    Replied on April 20, 2019 at 2:06 AM

    No but you can see in the screenshot you have attached that zero submissions were received.


  • roneet
    Replied on April 20, 2019 at 3:03 AM

    I tried importing the submission in the Import App and it got imported successfully.

    This is the screenshot of the CSV file:

    Unable to import the submission data in the Import App Image 10

    This is the screenshot of the Import app:

    Unable to import the submission data in the Import App Image 21

    Could you please match the CSV file with yours and try once more.

    Please give it a try and let us know the results.

    Thanks.