Unable to upgrade subscription

  • bm.domgasii
    Asked on April 16, 2019 at 7:36 AM

    I want to upgrade to Bronze monthly, but I can't (Unable to switch subscripstion)

    Why?

  • Richie JotForm Support
    Replied on April 16, 2019 at 9:45 AM

    We are sorry for the inconvenience this may have caused.

    May we know if you receive an error message if you upgrade your subscription?

    Can you please try another web browser in upgrading your subscription? Make sure you're logged-in when you upgrade your subscription.

    Kindly follow this guide in upgrading, https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    Please give it a try and let us know if the issue still remains.