PCI error on forms

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    USTAKY
    Asked on April 16, 2019 at 08:21 AM

    We are suddenly getting PCI error on transactions these are taking place on forms that have been in place for months with no issues.  Lots of transactions have already taken place successfully on these forms.

    What is causing this error?

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    Richie_P
    Answered on April 16, 2019 at 10:22 AM

    We are sorry for the inconvenience this may have caused.

    Can we have the full PCI error code?

    May we know if this is the form https://www.jotform.com/90165575992166 in question?

    May we know if your forms are embedded to a webpage? If yes, can you please share to us?

    We will wait for you response.