When I get the email notification the link gives a 404 error & the pdf will not download.

  • Curry_Mary
    Asked on April 16, 2019 at 10:47 AM

    So I have the following issues:

    Form displays correctly and seems to work right upon filling it. When I get the email notification the link gives a 404 error & the pdf will not download.

    When I open it in the inbox on jotform there is no information that was typed in the form. How do I fix that?

    Also, can you add a field from the form to the subject line of the email? I.e. there is a customer name field, can that be added to subject line so when i get the mail it says Estimate for {Customer Name}?

    Page URL: https://thousandbuilders.com/estimates/
  • Victoria_K
    Replied on April 16, 2019 at 12:46 PM

    The file in email should be accessible if you are logged in to JotForm account. You may lift related privacy settings, which require log in to review files, here is the link: https://www.jotform.com/myaccount/settings 

    When I get the email notification the link gives a 404 error & the pdf will not download Screenshot 20

    To avoid any confusion, I have moved your other questions as separate threads, we will answer them shortly:

    https://www.jotform.com/answers/1794814 

    https://www.jotform.com/answers/1794815