Change Username

  • Kylee Fuller
    Asked on April 16, 2019 at 11:52 AM

    Hello, 


    I changed my email on m profile page and would like to now change my username. I clicked on the "Verify Now" link on the email i recieved and it leads me to a "Not Valid Link" page. 

  • Michelle JotForm Support
    Replied on April 16, 2019 at 12:35 PM

    We can change your username for you. However, a username can only contain alphanumeric characters, an underscore, and without spaces.

    Kindly provide us with 3 usernames you would like to use. We will check if it's still available.

    Note that your custom URLs will also stop working after the username has been changed.