Hold payment after submission of form

  • Profile Image
    LDub 
    Asked on April 16, 2019 at 12:30 PM

    Hello,

    Is it possible for a user to complete and submit a form (including payment information...via PayPal, for example), but have the payment held until submitted data can be checked/confirmed.  If the submitted data is correct, we green light the payment.  If the submitted data isn't correct, we kill the transaction and send an email informing the customer. 

    Thoughts?

    Thanks.   

  • Profile Image
    Nik_C
    Answered on April 16, 2019 at 01:52 PM

    I believe you want to enable Payment authorization: https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization

    So you can charge your customers later.

    If you had something else in mind, please let us know.

    Thank you!