We cannot complete your request error on Inventory widget

  • nicliv
    Asked on April 16, 2019 at 2:54 PM

    Hello, 


    My form is saying "we cannot complete your request"... what is happening? Please let me know since I haven't seen this before and need to use the form today. Thanks!



    Page URL: https://form.jotform.com/81825950408158
  • Richie JotForm Support
    Replied on April 16, 2019 at 4:17 PM

    I have checked your form and  replicated the issue.

    We cannot complete your request error on Inventory widget Image 1 Screenshot 30

    Can you please try updating the widget going in your Widget Settings>General and click the update button

    We cannot complete your request error on Inventory widget Image 2 Screenshot 41

    and let us know if the issue still remains?


  • nicliv
    Replied on April 16, 2019 at 4:19 PM

    Hi, yes it worked! But I have no time to be updating all widgets on all my forms. Why did this happen? Thanks. 

  • jherwin
    Replied on April 16, 2019 at 7:01 PM

    The error you mentioned usually happens if your account reaches the API limit. I have reset your API limit. I also updated all of your widgets, It should fix it. Please let us know if the issue still persists on your end.