Exam forms form Ponsonby School of Dance, unable to use?

  • Profile Image
    Emma  
    Asked on April 16, 2019 at 10:51 PM

    Hi, we have a link provided by Ponsonby School of Dance. This link is for an exam form.

    When we click link, we are taken through to web page with a message saying, This form exceeds quota.

    Could would please help us work out how to find this form.

    Kind regards

    Emma

  • Profile Image
    jherwin
    Answered on April 16, 2019 at 11:58 PM

    Could you please let us know the username of the account or the URL of the form so we can look at it?

    If you see a "quota message" then that means the account exceeds the monthly quota for its subscription. You can check the account current usage and limits by following this guide: Understanding-Your-Account-Usage-and-Limits

    If the account does not exceed the limits then try clearing your form caches and see if that fixes the issue.

    Guide: How-to-Clear-Your-Form-Cache