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Silviu85Asked on April 17, 2019 at 3:44 AM
I want to close this account , and I need steps to do it because I am not see we’re or haw to close
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Ashwin JotForm SupportReplied on April 17, 2019 at 4:46 AM
Upon your request, I have deleted your account.
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Silviu85Replied on April 17, 2019 at 11:43 AMThank you , I am look to open another account but is not let me to use my email address any suggestion.
Best regards
Sent from my iPhone
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Kiran Support Team LeadReplied on April 17, 2019 at 2:03 PM
Please note that the deleted accounts are available in the system up to a month. Since the deleted account is associated with the same email address it is not possible to use the email address to register another account.
If you want to register another using the same email address, we can restore the deleted account and change the account username. Let us know the username so that we can change it for you.
We will wait for your response. Thank you!
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Silviu85Replied on April 17, 2019 at 2:43 PMYes please let’s do that so the new user name is Silvasile85.
Thank you for your support.
Best regards
Sent from my iPhone
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jonathanReplied on April 17, 2019 at 4:25 PM
I have now changed the username and re-activated the account.
You can test the new username Silvasile85 when you login at https://www.jotform.com/login
Let us know if you need further assistance.