Close account

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    Silviu85
    Asked on April 17, 2019 at 03:44 AM

    I want to close this account , and I need steps to do it because I am not see we’re or haw to close 

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    ashwin_d
    Answered on April 17, 2019 at 04:46 AM

    Upon your request, I have deleted your account.

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    Silviu85
    Answered on April 17, 2019 at 11:43 AM
    Thank you , I am look to open another account but is not let me to use my email address any suggestion.
    Best regards
    Sent from my iPhone
    ...
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    Kiran
    Answered on April 17, 2019 at 02:03 PM

    Please note that the deleted accounts are available in the system up to a month. Since the deleted account is associated with the same email address it is not possible to use the email address to register another account.

    If you want to register another using the same email address, we can restore the deleted account and change the account username. Let us know the username so that we can change it for you.

    We will wait for your response. Thank you! 

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    Silviu85
    Answered on April 17, 2019 at 02:43 PM
    Yes please let’s do that so the new user name is Silvasile85.
    Thank you for your support.
    Best regards
    Sent from my iPhone
    ...
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    jonathan
    Answered on April 17, 2019 at 04:25 PM

    I have now changed the username and re-activated the account.

    You can test the new username Silvasile85  when you login at https://www.jotform.com/login

    Let us know if you need further assistance.