Card Form: Possibility to customize the Verification Code Email

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    David Feery-Richards
    Asked on April 17, 2019 at 08:15 AM

    Hi,

    I've built a form called Access Code Reset and find when the user submits the form, it (rightly) sends the user an e-mail, but the message is headed "JotForm  <noreply@jotform.com>" together with your address details, whereas in days gone by, that could be overwritten with whatever one wanted.

    How do I rid the form of all things related to JotForm?

    Regards

    Screenshot
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    BJoanna
    Answered on April 17, 2019 at 11:05 AM

    On the screenshot you provided is the Verification Code Email. Unfortunately, it is not possible to customize this email and change the sender email address. I will raise your request to our developers. However, please note that we cannot provide you the exact time when and if this will be implemented. If there is any update we will inform you via this thread.