I can't get the form to pop up on my Shopify-powered website

  • inspiredwraps
    Asked on April 17, 2019 at 9:18 AM

    I cannot get the form I created to pop up on my shopify store.  It’s a bar at the top and then opens in a separate window.  

    https://inspiredwraps.com/

    Jennifer

  • Support_Management Jotform Support
    Replied on April 17, 2019 at 11:46 AM

    Hey Jennifer - Here's how your form currently behaves in your website:

    I cant get the form to pop up on my Shopify powered website Image 1 Screenshot 20

    Since you're using the POP-UP EMBED codes, your form pops up as a separate window once the link is clicked.

    Is your goal to make it appear as a lightbox popup, where it shows straight inside your website and not in a separate window? If so, then I recommend you remove the pop-up embed codes from that page and use the LIGHTBOX EMBED codes this time.

    Complete guide: How-to-Create-a-Lightbox-Form

    Otherwise, kindly explain how you want your embedded form to behave after clicking the link so we can better assist you.

  • inspiredwraps
    Replied on April 17, 2019 at 2:43 PM
    I don’t want to CREATE a light box pop up. I already created the form I want. I want the form I created to pop up. How do I make that happen? Thank you
    https://inspiredwraps.com/
    https://www.etsy.com/shop/InspiredWrapsCo?ref=ss_profile
    https://www.instagram.com/inspiredwraps/
    ...
  • inspiredwraps
    Replied on April 17, 2019 at 2:43 PM
    Can’t I just have the simple form I made pop up? without people having to open another window?
    https://inspiredwraps.com/
    https://www.etsy.com/shop/InspiredWrapsCo?ref=ss_profile
    https://www.instagram.com/inspiredwraps/
    ...
  • inspiredwraps
    Replied on April 17, 2019 at 3:43 PM
    That worked! Thank you
    https://inspiredwraps.com/
    https://www.etsy.com/shop/InspiredWrapsCo?ref=ss_profile
    https://www.instagram.com/inspiredwraps/
    ...