how do i change the routing of a form -need to have certain form requests sent to other manager instead of me?

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    Asked on April 17, 2019 at 12:16 PM
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    Answered on April 17, 2019 at 02:58 PM

    Hi @TransitProHR!

    I can see that you already have conditional logic set up to send different email notifications based on the user's answer. 

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    If you would like to have an email sent out to a different manager, for example, for the Hire/Re-Hire action type form, simply go to to form Settings>Conditions>find the Hire/Re-Hire condition>click on the purple Pencil icon to edit>enter the new recipient's email in the EMAIL field.

    Here is a quick guide on how to use the Change E-Mail Recipient conditional logic:

    If you are still unable to change the recipient of certain notifications, could you please let us know which conditions and/or email notifications you would like to be sent to a new address?

    Please let me know if you have any questions. Thank you and have a wonderful day!