how do i change the routing of a form -need to have certain form requests sent to other manager instead of me?

  • TransitProHR
    Asked on April 17, 2019 at 12:16 PM
  • denis_calin Jotform Support
    Replied on April 17, 2019 at 2:58 PM

    Hi @TransitProHR!

    I can see that you already have conditional logic set up to send different email notifications based on the user's answer. 

    1555526462Screen Shot 2019 04 17 at 11 Screenshot 10

    1555526553Screen Shot 2019 04 17 at 11 Screenshot 21

    If you would like to have an email sent out to a different manager, for example, for the Hire/Re-Hire action type form, simply go to to form Settings>Conditions>find the Hire/Re-Hire condition>click on the purple Pencil icon to edit>enter the new recipient's email in the EMAIL field.

    Here is a quick guide on how to use the Change E-Mail Recipient conditional logic: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    If you are still unable to change the recipient of certain notifications, could you please let us know which conditions and/or email notifications you would like to be sent to a new address?

    Please let me know if you have any questions. Thank you and have a wonderful day!