How do you feed entries into braintree checkout?

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    Asked on April 17, 2019 at 01:50 PM

     Please see the form, I want no of adults and children entries to feed into the checkout. Can this been done?

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    Answered on April 17, 2019 at 03:13 PM

    Need support with this asap please?

    Alternatively please provide a phone number to discuss

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    Answered on April 17, 2019 at 05:09 PM

    Sorry, can you little clarify the issue?
    Do you want to change products?15555351081.pngOr are you asking about the calculated total amount based on the users' answers? I am waiting for your answer.

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    Answered on April 18, 2019 at 05:53 AM


    At the moment the checkout seems independent and I cannot work out how to feed these entries previously entered into the checkout.

    If you go through the form you will see what I mean. As you fill in the form, your entering the names of people attending and in some pages entering the number of other adults or siblings attending. So, based on what gets entered, eg:

    2 adults (Parent/carer) - £40
    1 Other adult - £20
    2 siblings (4 and over) - £20
    1 sibling (under 4) - £0
    TOTAL - £80

    So based on the entries, I would like something like the above to feed through into the checkout.

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    Answered on April 18, 2019 at 10:23 AM

    As far as I've checked your form the total number is reflected correctly on the checkout.

    1555597317Screen Shot 2019-04-18 at 17.2

    Can you provide more details about the issue in order to help you more.

    We will be waiting for your reply.

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    Answered on April 19, 2019 at 04:22 AM

    It does not seem we are progressing here. Those amounts from the picture you sent were setup to appear as default and not amounts fed through the entries, currently the form has no calculation setup - I have now removed the show as default for each product. As advised from my first support request, kindly go through the form.

    I am a paid member and this is not the type of service I expect, 2 days have now passed since i asked support for this. Go through the form, examine the setup for checkout and advise whether entries can feed through. It is a bit useless if the checkout cannot populate the total from the entries.

    This form needs to go live soon else I will have to try elsewhere. I hope we can resolve asap.

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    Answered on April 19, 2019 at 08:54 AM

    We apologize for the confusion. If I understand correctly, you were looking the payment option wherein the respondents can manually fill in an amount.

    Currently your form payment field was setup to use Sell Products payment type.

    1555678186zzz 2019-04-19 20.42.34.png

    I believe you were looking instead for User Defined Amount payment type.

    Please check also our user guide: 

    How to Pass a Calculation to a Payment Field

    In your form, you need to add a Form Calculation widget if you wanted to pass the value to the payment field.

    I recommend going through the user guide to get a better understanding how to create the same feature on your form.

    I hope this help. Let us know if you need further assistance.

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    Answered on April 19, 2019 at 05:32 PM

    Yes, okay. However, I did try this and I am finding it too technical to setup. Would you be kind in enough to clone my form and set this up for me please?

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    Answered on April 19, 2019 at 06:04 PM

    I have already created one sample.
    Pricing is like that.
    1 adult (Parent/Carer/Other) - £20
    1 sibling (4 and over) - £10
     Please check this form.

    How to Clone an Existing Form from a URL

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    Answered on April 19, 2019 at 07:17 PM

    Okay thank you thats great