How do our sub account users log in to share our account?

  • Profile Image
    CEFWI
    Asked on April 17, 2019 at 05:10 PM

    How do our sub account users log in to share our account?

    We have created two sub-account users and we can not figure out how to get them access to log in. The program does not have them create a password to gain entry.

  • Profile Image
    Jed_C
    Answered on April 17, 2019 at 06:49 PM

    User will need to create a Jotform account first and the shared form should appear in the left pane of their myforms page under "Shared Folder".

    I can see that only cgross@cefwi.org has an account. Please also create an account for brianna@cefwi.org at https://www.jotform.com/signup.

    Reference guide that might help you with sub-accounts https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User.

    Let us know if you have any questions or if you need further assistance.