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ESF2017Asked on April 17, 2019 at 7:24 PM
Hello,
I cannot locate my form. I downgraded
my account, but have been charged $39.00 each month. Please help me locate my form and please refund my account from the date that I downgraded to the free account. I have not received any orders through this site. What are my options?
Here is the link --> https://form.jotform.com/80637942410152
Thanks,
Tanya
Page URL: https://form.jotform.com/80637942410152 -
Kiran Support Team LeadReplied on April 17, 2019 at 10:58 PM
I have checked the form provided and see that it is associated with a different account EFB2017 which is holding Silver monthly plan. Please check this account and login to it in order to modify/view the submissions received to it.
It seems that you have logged into your a different account ESF2017 which is holding Free subscription plan which is not upgraded.
Thanks!