Help me find my form

  • Profile Image
    ESF2017
    Asked on April 17, 2019 at 07:24 PM

    Hello,

    I cannot locate my form.  I downgraded

    my account, but have been charged $39.00 each month.  Please help me locate my form and please refund my account from the date that I downgraded to the free account. I have not received any orders through this site.  What are my options?

    Here is the link --> https://form.jotform.com/80637942410152

    Thanks,

    Tanya

  • Profile Image
    Kiran
    Answered on April 17, 2019 at 10:58 PM

    I have checked the form provided and see that it is associated with a different account EFB2017 which is holding Silver monthly plan. Please check this account and login to it in order to modify/view the submissions received to it. 

    It seems that you have logged into your a different account ESF2017 which is holding Free subscription plan which is not upgraded.

    Thanks!