Settings for email Notification

  • Carla Sztyber
    Asked on April 17, 2019 at 11:02 PM

    Hello,

    I am having trouble with the notifications to me once my email recipients submit a form I created.  I would like to see their name and their email address in the "from" field put it lists their name and "noreply@jotform.com".  How can I change that?

    Thank you!

    Jotform Thread 1796792 Screenshot
  • Victoria_K
    Replied on April 18, 2019 at 3:01 AM

    I see you have already set up Sender Name, does it show respondent's name correctly? 

    Regarding email address as 'From' value, we only have an option to set the reply-to with email of your respondent:

    154064211815 05 14 Screenshot 10

    But, if you would like to set the from value with same email, you would need to apply custom solution for this. I can suggest to check the following article: Set-The-Sender-Email-Address-With-Mandrill-Account