Form submission error: Forms are returning a '502 Bad Gateway'

  • Profile Image
    southbankparklands
    Asked on April 18, 2019 at 02:42 AM

    This is one of the forms that is not working. When I submit this form it gives '502 Bad Gateway' error. We didn't make any changes to our forms. Around 3pm AEST we found out that the forms are no longer working.

    Can you please have a look into this and explain how we can solve this problem, or if it is on your side.

    https://www.visitbrisbane.com.au/south-bank/sign-up


    Thanks,


    Ed Schimmel

  • Profile Image
    gerardw
    Answered on April 18, 2019 at 07:22 AM

    I checked the web URL you had provided above and tried submitting, but I am receiving the same error.

    I cloned your form and tried submission and I was able to submit successfully. But when I checked your standalone form, I was again shown the "502 bad gateway nginx" error.

    Let me forward this to our development team. We will update you as soon as we receive updates.

  • Profile Image
    devopsTeam
    Answered on April 18, 2019 at 09:28 AM

    Hello southbankparklands,


    Error has been fixed. Sorry for the inconvenience.

    Regards.

    - Servet