Why does it say that JotForm is offline?

  • mehdi boutiti
    Asked on April 18, 2019 at 5:23 AM
    Hi, I have a problem with Jotform website, it says Offline when I check it from my home and work desktop, here is a screen shot: https://snag.gy/Lkxfqa.jpg Thanks ------------ B.Mehdi
    Page URL: https://snag.gy/Lkxfqa.jpg
  • Girish JotForm Support
    Replied on April 18, 2019 at 9:52 AM

    This could be a temporary issue.

    Could you check again and let us know if you are still facing this issue as JotForm is up and running normally?

  • boutitimehdi
    Replied on April 18, 2019 at 2:43 PM
    No it is not working, the jotform website is not working in any PC in my
    city, it is blocked by something from your side.
    ------------
    B.Mehdi
    Le jeu. 18 avr. 2019 à 16:05, JotForm a écrit :
    ...
  • Victoria_K
    Replied on April 18, 2019 at 4:07 PM

    Our apologies for the inconvenience caused. I see you have registered your account from Germany. We have a lot of users there and we do not receive similar reports from them. Would it be possible for you to try using different network like cellular or home network?

  • Victoria_K
    Replied on April 18, 2019 at 4:13 PM

    Based on screenshots you shared on multiple threads, I have also noticed that you have used different IP addresses to access our site. It may be possible that our security system is blocking your browser add-on/plugin due to spam check or something similar. Please also try different browser or disable additional software to check if that will help.