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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Changing email address

    Asked by Veronica on February 14, 2013 at 09:21 AM

    Good Morning -

    I have an account with jotform.  Last year I was the contact for the form we have online and this year I am not.  I went in and changed the email address to patrick.sauer@browardschools.com 2 days ago, but I am still receiving the email when someone submits a new application.

    Is there somewhere else that I need to update the email address?


    Thank you for your help!

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    JotForm Support

    Answered by EduardoMendez on February 14, 2013 at 11:46 AM

    Hi there, 

    I see the change on your account and made the quick change on your notificaiton.  Things should be working as you expect now.  For future reference, please make sure that the e-mail address on the notification has been updated as well as the e-mail on the account:

    Please let us know if we can further assist you!

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    Answered by Veronica on February 15, 2013 at 04:17 AM
    jotformforum_179700@interlogy.com on February 14, 2013 at 11:46 AM -0500