Changing email address

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    Asked on February 14, 2013 at 09:21 AM

    Good Morning -

    I have an account with jotform.  Last year I was the contact for the form we have online and this year I am not.  I went in and changed the email address to 2 days ago, but I am still receiving the email when someone submits a new application.

    Is there somewhere else that I need to update the email address?


    Thank you for your help!

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    Answered on February 14, 2013 at 11:46 AM

    Hi there, 

    I see the change on your account and made the quick change on your notificaiton.  Things should be working as you expect now.  For future reference, please make sure that the e-mail address on the notification has been updated as well as the e-mail on the account:

    Please let us know if we can further assist you!

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    Answered on February 15, 2013 at 04:17 AM on February 14, 2013 at 11:46 AM -0500