Why am I out of upload space?

  • Profile Image
    Asked on April 18, 2019 at 11:40 AM

    I just tried to give you guys another shot and it tells me I am out of upload space and to upgrade.  How can I be out of space when I haven't use the system since December? The basic package says 100 a month.

    Please explain.

  • Profile Image
    Answered on April 18, 2019 at 01:45 PM

    The forms that you have deleted are lying in the Trash folder in your My Form page. Please delete these from the Trash folder and the upload counter will be reset accordingly.

    Do reach out to us if you come across any difficulty.