notification emails are sent to the worng email address

  • Summers_Keith
    Asked on April 18, 2019 at 11:58 AM

    I've set up a form to send replies to someone else in my organization, but the form responses are still coming to my inbox.  Why?

    Page URL: https://form.jotform.com/91045053419250
  • Richie JotForm Support
    Replied on April 18, 2019 at 1:53 PM

    I have checked your form and it seems that you have set your notification and autoresponder emails with conditions.

    notification emails are sent to the worng email address Image 1 Screenshot 20

    The notifications are sent to the accounts email address.

    Kindly check your condition again and let us know if the issue still remains.

  • Summers_Keith
    Replied on April 18, 2019 at 4:43 PM

    Wow! Can’t believe I missed that.
    Thanks so much.
    Btw…we’re a new client and absolutely LOVING this platform. So much better than Squarespace forms!
    Have a great weekend 😊
    Keith
    ...