Multipage Jotform isn't submitting

  • LightsourceUniverse
    Asked on April 18, 2019 at 12:01 PM

    Embedded a multipage jotform on my website, testing it and clicking submit doesn't seem to work, submit button says "please wait" and nothing more. Problem does not seem to happen when embedded as a single page form.

    Jotform Thread 1797352 Screenshot
  • Mike
    Replied on April 18, 2019 at 2:17 PM

    We would like to apologize for the inconvenience caused.

    It looks like the issue was caused by a Google Invisible reCAPTCHA widget which is no longer supported. I have removed that widget from your form, and then I was able to submit the form.

  • LightsourceUniverse
    Replied on April 18, 2019 at 4:40 PM

    Thanks! As a follow up is there any alternative anti-spam methods that work better?

  • Mike
    Replied on April 18, 2019 at 5:51 PM

    You may try a standard Captcha from Quick Elements.

    Multipage Jotform isnt submitting Image 1 Screenshot 30

    Or one of the Captcha widgets.

    Multipage Jotform isnt submitting Image 2 Screenshot 41

    Additionally, we use internal methods to block spam submissions.