Wouldn't the Form submissions be sent to my email when form is submitted?

  • Profile Image
    juliotech
    Asked on April 18, 2019 at 12:47 PM

    Hi, Isnt the information on the form send to my email address

    when it is submitted?

    Or do I have to log in my account to see the submited forms?

    Thanks


  • Profile Image
    Richie_P
    Answered on April 18, 2019 at 02:22 PM

    I have checked your form and it seems you have setup your form to send notification email to your email address when your form is submitted.

    May we know if you have received the notification email when your form is submitted?

    Or are you having issues receiving the notification email?

    Looking forward for your response.

  • Profile Image
    juliotech
    Answered on April 18, 2019 at 02:43 PM
    Hi Richie,
    The form is working fine and I am receiving the submissions to my
    email address. It looks like since I'm new to this form making I didn't do
    something
    correctly but now its working OK.
    Is it possible to have the form submissions send to my email and also to
    another email?
    Thanks for your help,
    Julio
    ...
  • Profile Image
    gerardw
    Answered on April 18, 2019 at 04:51 PM

    Please note that form submissions can be sent to more than one email address only for paid accounts. For accounts that are on the Free plan, email notifications can be sent to only one email address. Please check the guide below for more details:

    https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients