Missing submission data

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    Asked on April 18, 2019 at 02:17 PM


    On our camp enrollment form information that was included on it when it was first submitted (photos and attached documents) are now not visible. However, they are on the newer submissions. 

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    Answered on April 18, 2019 at 03:28 PM

    To clarify, are your submissions missing in your submission page?

    Or are the fields missing in your notification email?

    I have checked your form submissions and it seems that the form data can be viewed.

    Can you please explain further your inquiry regarding the missing data?

    Looking forward for your response.

  • Profile Image
    Answered on April 18, 2019 at 03:37 PM

    The forms that have been submitted--the first 20 or so that were submitted originally contained photos and uploaded documents, and those photos and documents are no longer visible on the submission page. However, the more recent submissions have all the photos and uploaded documents. 

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    Answered on April 18, 2019 at 06:23 PM

    I checked the mentioned form and saw the attached images in each submission. Could you please tell us the submission Id of the submission you're referring to?

    Guide: Where-to-Find-the-Submission-ID

    Also, please tell us the fields with missing values.

    Guide: How-to-Post-Screenshots-to-Our-Support-Forum

    Looking forward to your response.