Problems with conditional and background image

  • Profile Image
    Asked on April 18, 2019 at 10:35 PM


    I'm trying a lot of hours to input the conditional and sometimes your plataform erase what I have done and I have to input everything again.

    Another problem is that the plataform aren't hiding the conditional that i had hide. 

    Also, the plataform aren't putting the image that I had choose as background.

    Can you please check and answer me as soon as possible? It is a work project and is very very very urgent!!!!!


  • Profile Image
    Answered on April 19, 2019 at 06:30 AM

    First off the deleted conditions issue should be fixed now according to our developers. Secondly, I have cloned and took a look at your form. I have tested your form and hide and show conditions seems to be working fine. But I assume you were trying to “Skip” to a certain page when a condition is set. The difference between skipping and hide/showing a page is when you skip to a particular page it’ll show after pressing next on the form. Showing a page just shows a hidden field in your form and hiding just hides an enabled field in your form. You can learn more about conditions following this guide:

    Other than that if you can describe what exactly you are trying to do with your form I can make a demonstration form for you which you can clone and examine yourself.

    Also, I have checked the uploaded picture in the background and it seems to be working fine.