I made an order to a form and still haven't received them in the mail as of today

  • evansalex943
    Asked on April 19, 2019 at 10:47 AM

    Hi, I ordered graduation tassels on April 9 and still haven’t received them in the mail as of today. I got an order confirmation email right after my purchase, but haven’t gotten any additional information since. 


    Best,

    Alex Evans 

    Jotform Thread 1798316 Screenshot
  • Welvin Support Team Lead
    Replied on April 19, 2019 at 12:23 PM

    I'm sorry, but we cannot address this concern for you. Jotform is an online form builder where anyone can create forms to collect registrations with payments. You will have to contact the form owner through the website where you have submitted your order. I think the website is https://www.spj.org/index.asp