Run out of quota error message even though it didn't hit submission limit

  • 1njretoucher
    Asked on April 19, 2019 at 12:23 PM

    Received the run out of quota error message even though my account is under the submission limit. 

    Link is the form and screenshot is my usage info. 

     

     

    1555692245Screen Shot 2019 04 19 at 12 Screenshot 10

    Page URL: https://www.bigcolor.com/upload.html
  • BJoanna
    Replied on April 19, 2019 at 1:08 PM

    This is a duplicate thread. I resolved your issue on this thread - https://www.jotform.com/answers/1798417