Why arent my submissions being recieved?

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    realmckoyauto
    Asked on April 19, 2019 at 12:46 PM

    Hello,

    I created a form and did a test that successfully went through. However, haven't received the submission through jotform or my google drive. How can I receive assistance with this?

    Thanks!

  • Profile Image
    Alan_D
    Answered on April 19, 2019 at 01:18 PM

    I have checked your account. There were no submissions. Then I tried the form. My all data sent to your account. Please check your submissions.
    15556940064.pngYour form has the required payment field. You or the users must correctly fill this field to submit the form. Else you may get this error.15556942265.pngIt means you didn't submit the form.