How to remove the popup message in the PDF editor?

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    Asked on April 19, 2019 at 02:10 PM

    Hello, I purchased the jot form package to help streamline taking clients histories and entering them into our medical records.   Over the 4 months, we have adjusted the forms to fit the questions we need.  For the past month, whenever I open up a jot form to download it into my medical records, I get 2 pop up windows

    I can't find a way to turn off these notifications, so I have 50 more clicks a day to use a form that is supposed to make my life easier.  Honestly, I'm 1 day away from cancelling my subscription and writing a review that I would never use this platform again.  How does a person fix this?

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    Answered on April 19, 2019 at 02:26 PM

    We are sorry for the inconvenience this may have caused.

    I have checked the other thread you have created and found a screenshot of the issue.

    May we know if you have tried ticking  the box in the pop-up that says "Don't show this again" in your PDF editor?

    Looking forward for your response.