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    Some forms not going to email addresses and dropbox.

    Asked by HippoGFX on February 14, 2013 at 11:25 AM

    I have forms going to several email addresses and to dropbox and they are completely out of sync with the Excell spreadsheet.

    When we compare the email submissions and the dropbox folder there are submissions missing from both when compared to the spreadsheet. This is not really acceptable because we are losing confidence that all of the submissions are actually getting through from the form. How do we know if someone has submitted and we have recieved their submission? Someone may have clicked the submit button and we will never know if it has got through to us!!!!

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    Answered by jeanettebmz on February 14, 2013 at 01:16 PM

    I was not able to reproduce the issue  .

    Does this happen ramdomly? 

    I would recommend you to rebuild the dropbox integration and let us know if the issue still persist