Payment error: Client Authentication failed

  • artsinactionny
    Asked on April 19, 2019 at 7:35 PM
    Jotform Thread 1798792 Screenshot
  • roneet
    Replied on April 19, 2019 at 10:12 PM

     Are you experiencing the following issue in your Form:

    Payment error: Client Authentication failed Image 10

    Generally, this issue occurs when the credentials used are incorrect or incorrect payment mode is selected (live or the sandbox). We request you to check the credentials used on the form and change them accordingly in the payment wizard. Also, please make sure that there are no leading or trailing spaces in the credentials used.

    If you need any further assistance, please let us know. We will be happy to assist.  

    Thanks.