Payment error: Client Authentication failed

  • Profile Image
    artsinactionny
    Asked on April 19, 2019 at 07:35 PM
    Screenshot
  • Profile Image
    roneet
    Answered on April 19, 2019 at 10:12 PM

     Are you experiencing the following issue in your Form:

    15557263111.PNG

    Generally, this issue occurs when the credentials used are incorrect or incorrect payment mode is selected (live or the sandbox). We request you to check the credentials used on the form and change them accordingly in the payment wizard. Also, please make sure that there are no leading or trailing spaces in the credentials used.

    If you need any further assistance, please let us know. We will be happy to assist.  

    Thanks.