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groyhugginsAsked on April 19, 2019 at 8:03 PM
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Kevin Support Team LeadReplied on April 19, 2019 at 10:42 PM
That's because your form does not have a name nor email field so there is no way for them to enter such info, simply, add the missing fields so the users can enter that information.
This guide will provide you info about the available form elements on JotForm: https://www.jotform.com/help/46-Quick-Overview-of-Form-Fields