Trouble adding JotForm Tab to Facebook

  • Profile Image
    iaprincess2
    Asked on April 19, 2019 at 08:41 PM

    I am having trouble adding the JotForm tab to my FaceBook business page. I have been following the steps provided and I keep getting the same error, "This page does not have permission to install the custom tab". Could you please advise me as to why it would be saying this.

    Sally Skupien

    Irish Accents 

     

  • Profile Image
    Jed_C
    Answered on April 20, 2019 at 12:06 AM

    Facebook implements a new rule wherein you cannot use Page Tabs unless you have 2000 or more followers. Here's a document from Facebook:  https://developers.facebook.com/docs/pages/tabs.

    You may try using the Static HTML app from Facebook, here's a guide: Adding-Forms-to-Facebook-Static-HTML-App-Method.

    Hope that helps. Thank you.