I created a registration form but no one can get it to work

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    Asked on April 20, 2019 at 01:44 PM

    I created a registration form for an event. Several people have tried to register and pre-pay for the event, but it doesn't work. PLEASE help me. I need everyone registered by today to have the event. What have I done wrong?

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    Answered on April 20, 2019 at 03:48 PM

    I have just checked your form and noticed the following error appears upon trying to complete the payment: 


    As the message states, the issue is related to the credentials used on the form, please make sure your account is allowed to accept payments through PayPal Checkout and you're using the correct info, here is a guide that will help you configuring your PayPal Checkout integration: https://www.jotform.com/help/542-How-to-Integrate-Form-to-PayPal-Checkout 

    If you do not have this info, you may try with PayPal Standard, this guide will help you doing so: https://www.jotform.com/help/391-How-to-Integrate-Form-with-Paypal-Standard- 

    I hope this helps.