I subscribed yesterday and this morning I found out that my account is permanently disabled

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    Asked on April 21, 2019 at 05:44 AM
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    ashwin_d
    Answered on April 21, 2019 at 06:25 AM

    It seems we have already responded to you in the following thread: https://www.jotform.com/answers/1799222 

    We have already sent a request to our billing team to process the refund for your last subscription payment. You also need to cancel subscription from your PayPal account as well. The following guide should help you how to cancel your PayPal subscription:  https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription  

    Your Paypal bronze subscription ID which you need to cancel: I-0RSHJ9WJAKWK.