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ARCC123Asked on April 21, 2019 at 8:41 AM
The form is sometimes completed for 0 value which sends an email. Can you please amend the form, or send simple instruction, so that no emails are sent for 0 value. Should only send an email and take payment is not 0 value.
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Richie JotForm SupportReplied on April 21, 2019 at 10:26 AM
I have checked your form and it seems you have set the procut "Board damage Insurance" as default. You can edit its quantity and set it 1 so that the entry would always have 1 product.
In you Payment Settings>Products>Board damage insurance>click the pencil icon to edit >Quantity
Please give it a try and let us know if this fits your requirements.