How to change the sender email ( and email format?

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    Asked on April 22, 2019 at 01:35 AM

    Hi Team,

    below is my issue.

    Suppose a customer come to my form and fill all the details and click on submit , then he gets an email from with predefined email format. How to change that sender ( and email format? I want mail to go from my own defined email address and format should be my own.

    Please help.

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    Answered on April 22, 2019 at 05:40 AM

    To add the custom sender email address, please navigate to Settings > Emails > Autoresponder >Advanced and click on Add new email address from the Sender Email dropdown.


    Then select Verified from the Email Type dropdown and add your email address.


    If you click on Send Verification Code, you will get a verification code to that email address. Enter that code in the Verification Code text box and click Add email.


    You can also setup SMTP, here is the guide: How-to-Setup-SMTP-for-a-Form

    If you wish to change the email template, follow this guide: How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders