How to remove the broken graphic link at the top left corner on my form?

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    PSFM
    Asked on April 22, 2019 at 02:20 AM

    Also there is a broken graphic link at the top left hand corner of the form when it begins. How can that be made to go away?

    15559141571799532_Broken Link.jpeg

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    AndrewHag
    Answered on April 22, 2019 at 02:28 AM

    Could you please confirm that you are referring to the form 91104996431155? I am not able to see any broke graphic link at the left corner, see the image below:

    1555914414chrome_FyVY6fDbds.png

    Also, I am unable to open the link that you shared. Could you please make sure that the URL is correct and it is working?


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    PSFM
    Answered on April 22, 2019 at 09:55 AM

    The form is 91104996431155.


    Sometimes http works and other times https works. 

    http://www.easyflight.com/direct.html

    https://www.easyflight.com/direct.html



    It shows up in both versions for me.

    The tooltip says that "Only Form Owner sees this button". But since I'm looking at an embedded version of the form, and the button image doesn't appear, I'm wondering what else is going on.

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    david
    Answered on April 22, 2019 at 11:13 AM

    I believe the image you are referring to might be associated with smart embed:

    https://www.jotform.com/help/510-How-to-Enable-the-Smart-Embed-Feature-in-JotForm-Cards

    Try viewing the page in private/incognito mode or when not logged in to your Jotform account.  The image should only be shown when the form is viewed by the form owner.

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    PSFM
    Answered on April 22, 2019 at 12:08 PM

    Thank you. I tried looking at it in private mode and the icon disappeared.