account question

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    Cindy Barber 
    Asked on April 22, 2019 at 11:05 AM

    We have an account with several jot forms but can not access it now. I believe it is because our business credit card changed. How can I access our account? It will not recognize the password. It is tied to this email address:

    Please help!

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    Answered on April 22, 2019 at 12:43 PM

    I checked for an account associated with the email address "" and was not able find anything.  If you happen to have the URL of one of your forms or a page one of your forms is embedded to, we can let you know the account associated with the form.