Paypal says 'error detected; shopping cart is empty'

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    sittercritter
    Asked on February 14, 2013 at 01:31 PM

    I've created a form that is linked to paypal for custom amounts and donatons. When testing the form, paypal gets the same results I do which the error message in heading. Paypal says the form is not connecting with my paypal acct and to contact you. The form is here.

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    farhan_sh
    Answered on February 14, 2013 at 02:32 PM

    Please check that, the account information you provided at the wizard, should be a PayPal business account.

     

    Thanks.

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    sittercritter
    Answered on February 14, 2013 at 03:51 PM

    It is. has an EIN etc. anything other help?

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    Welvin
    Answered on February 14, 2013 at 05:23 PM

    Hi,

    You should enter your email address in the "Paypal Account" wizard;

    Re-run the wizard by clicking on the "Wand" icon.

    Thanks